Welcome! Good for you, you’re taking a big step in recovering and building your resilience against Depression. We will help you as best we can and with the best science and tools available today to get you well and help you stay healthy.
To make an appointment for a child under your legal guardianship please call 312.996.7723.
Services are provided at the Colbeth Clinic for Children and Adolescents / Institute of Juvenile Research
1746 West Roosevelt Road
Chicago, IL 60608
To make an appointment for yourself please call 312.996.2200.
Services are provided at the Adult Psychiatry Outpatient Services
912 South Wood Street
Chicago IL, 60612
What happens at my first appointment?
Everyone’s experience in treatment is different depending on their needs, the counselor or physician they’re seeing and the individual’s insurance coverage. However, you can typically expect to meet with one counselor or physician in a private room. He or she will ask you what has been bothering you, when your problems started and what you hope to have happen as a result of talking to a counselor. The counselor may ask you to fill out some questionnaires to have an understanding of your symptoms. A physician may prescribe medication over several months that will help your depression. A counselor may work with you in several visits over months to address key issues keeping you from being well and healthy.
Remember: it’s your appointment and your treatment. Ask any questions you may have.
How long will I be in treatment?
Again, this answer is not the same for everyone. Based on your needs and wishes you and your mental health provider will create a personalized treatment plan. This plan will list your goals and usually includes a timeline for checking in on your progress and how to determine when you’re ‘done with treatment.’ Most treatments last at least 8 weeks. Sometimes treatment can take many months. Stick with it. You deserve to get better
Will my insurance cover these visits?
When you call for your first appointment a receptionist will ask for some of your insurance policy details and confirm your coverage before your first visit.
However, it is suggested that you call your insurance company to fully understand what benefits you have. Also, this allows you to know what your options are so that you can make informed decisions about your treatment plan.
How to contact your insurance company
On your insurance card there should be a Customer Service phone number for you to call for information. Keep an eye out, as sometimes there is a different number for customer service when dealing with “Behavioral health”
What should I ask?
While you know what your particular concerns are for payment and coverage here are some questions to that can help you understand your benefits
1. What is my coverage for outpatient mental health treatment?
2. s there a deductible for this treatment? How much?
3. What is the calendar for my deductible? (Some insurance deductibles cover your treatment for one calendar year (January to December). For some your deductible may be one year from the date of your first payment)
4. What is the co-pay for outpatient mental health treatment appointments? A co-pay is the amount that YOU will have to pay to the clinic for each of your appointments/visits.
Will you take my medical card?
Both our Adult Outpatient Clinic and the Colbeth Clinic accept Medicaid / Medicare. Have your medical card on hand when you call. A receptionist will ask you for various details from that card in order to verify your insurance and save you time at your first appointment.
From the North, take I-90/94 (Kennedy Expressway) to I-290 West (Eisenhower Expressway).
From the South, take I-90/94 (Dan Ryan Expressway) to I-290 West (Eisenhower Expressway).
From the West, From the West, take I-290 (Eisenhower Expressway) eastbound.
Via CTA subway or Elevated Train
Via CTA bus
Take the #37 Sedgwick Bus (from the North Side) or the #9 Ashland Bus (from the South Side) to Taylor Street.
Walk west on Taylor Street to Wood Street.
Walk north on Wood Street
Via CTA train and bus from Midway Airport
Take the Orange Line train from Midway Airport to the Ashland stop.
On Ashland Avenue take the northbound #9 Ashland bus to Taylor Street.
Walk west on Taylor to Wood Street.
Walk north on Wood Street.
CTA Trip Planner